© 2016 — 2020 goBaby. All rights reserved.
goBaby launched nationally in December 2016. As of today, we have inventory across 35 states in the US and are growing daily. Please feel free to post your baby item in any US location. If you are looking to rent an item in a location that is currently not available, we encourage you to let us know and we will do our best to find you the item you need!
While you can charge any price you want, here are some Daily Price recommendations for the most popular items:
As the owner, you can choose to deliver your item within a certain mile radius for an extra charge. You can also make your items available for pick-up by the renter. You will be able to specify delivery/pickup conditions when you post your item.
In the nearest future, goBaby will be offering delivery via integration with several delivery service providers.
Once your item is listed on goBaby, it will be searchable by potential renters. When a renter is interested, they will submit a booking request, which will be delivered to you via email, push notification, and a system alert. You will review and respond to the request by either accepting or rejecting it. If you accept the booking request, you will be able to provide the renter with delivery/pickup information and notify the system when your items is picked up. You will notify the system again once your item is returned, so that we can process the payment.
We charge item owners a transaction fee of 10%.
When you list your item, we recommend that you specify a Security Deposit fee that will cover your item in an unlikely event of theft or damage. At present, goBaby does not offer insurance, but we are working on this, and hope to be able to offer extra coverage soon.
goBaby's goal is to make travel easier for families, therefore we strongly encourage our owners not to cancel reservations as this may cause great inconvenience for our renters. If, however, you have an extraordinary circumstance and need to cancel, please reach out to us at hello@gobaby.co.
Stripe is a simple and powerful way to accept payments online. Stripe has no setup fees, no monthly fees, and no hidden costs. Hundreds of thousands of businesses—ranging from startups to Fortune 500 companies—rely on Stripe’s software tools to accept payments securely and expand globally.
Stripe is available to businesses in 25 countries. With Stripe, you can accept all major debit and credit cards from customers in every country in 135+ currencies. You can learn more at https://stripe.com/customers.
With Stripe, you can start accepting credit and debit card payments almost instantly. You can either create a new Stripe account, or connect an existing Stripe account if you already have one.
Yes! Stripe meets and exceeds the most stringent industry standards for security. Stripe is also audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. (This is the highest level of certification available.)
You can learn more about the technical details of Stripe’s secure infrastructure at: https://stripe.com/docs/security/stripe. You can see Stripe’s PCI certification here and here.
Stripe supports all major credit and debit cards, plus other payment methods. To find out which specific payment methods available in your country, please see Stripe’s Payment Options page and select your country at the page’s bottom-left corner. Here are some examples:
You can also accept gift and prepaid cards of the above types. You can use Stripe to charge cards of these types from customers anywhere in the world.
Stripe also supports Apple Pay, Google Pay, 3D Secure, SOFORT, iDEAL, Giropay, Bancontact, SEPA direct debit, and China’s Alipay.
Get charged only when you earn money. No monthly fees, setup fees, or hidden costs! For detailed pricing information by country, please see https://stripe.com/pricing and select the relevant country at the page’s bottom-left corner.
The following examples show basic pricing for US users only:
Once you’ve made your first charges with Stripe, your first payout will be initiated, and should post within seven days. Thereafter, all US-based merchants will receive payouts on a rolling two-day schedule.
Payout schedules vary slightly for merchants outside of the US. See your country’s payout schedule.
You can link your bank account, and set the frequency of these payouts, in your Stripe Dashboard’s Balancepage. From there, you can also view all payouts from Stripe to your bank account. To learn more, visit Stripe’s documentation on Receiving Payouts.
Contact goBaby.co about these types of questions:
Contact Stripe about these types of questions:
Item owners can choose to deliver the item to you for an extra charge. You can also pick-up the item from the owner. Detailed pickup/delivery information is provided for every listing.
In the nearest future, goBaby will be offering delivery via integration with several delivery service providers.
As parents, we take safety very seriously! The app has built-in features that help maintain the quality of items available for rent, as well as verification of the item owner's identity. In the coming weeks we will also be adding a recall check list feature which will check items that are uploaded to goBaby to verify that they are not on a national recall list.
We charge renters a transaction fee of 10%.
Yes, you can cancel your reservation without a fee up to 24 hours before your reservation start date. If you cancel after, we will charge you for 1 day rental fee.
We do everything we can to ensure all listings on goBaby are of the highest quality. Unfortunately we cannot guarantee that this will be the case 100% of the time. This is why we have a review system in place that allows our renters to provide detailed feedback to our item owner. We encourage our renter to choose listings based on reviews, and to notify us immediately in case there is an issue.
